Are your caregivers your employees?
What experience do you require your caregivers to have?
Are your caregivers background checked, and if so, what is included in the check?
Are your caregivers bonded and/or finger printed?
Are your caregivers insured for liability and worker’s compensation?
Do you check all caregivers’ references?
What is the process of finding the most appropriate caregiver for my loved one?
Can I interview potential caregivers before they come to the home?
What duties can your caregivers perform?
Are there duties your caregivers cannot perform?
What happens if the caregiver is not working out?
Is there a minimum number of hours/days we need to have a caregiver?
Does the in home caregiver provide transportation?
Who is overseeing the caregiver?
How will the caregiver communicate with me?
How are emergencies handled?
Does your company have 24/7 phone support?
Do you have a nurse available, and why may this be important?
What are your rates and how are those rates determined?
How is your service billed?
Will you bill my long term insurance company (if applicable)?